Agilysys announced a new multi‑solution contract with the YMCA of the Rockies, covering 15 integrated hospitality software modules for the Estes Park Center and Snow Mountain Ranch campuses in Colorado. The package includes property management, point‑of‑sale, kiosk check‑in with wristbands, and sales & catering modules, and will support a combined capacity of more than 5,000 guests at any one time.
The deal marks a significant expansion of Agilysys’ presence in the U.S. resort market and adds one of the YMCA’s largest and most diverse properties to its portfolio. By delivering a single, end‑to‑end platform, Agilysys eliminates the need for multiple vendors and complex integrations, a key differentiator that has attracted other large resort operators.
Management emphasized the strategic fit of the partnership. Jon DeLaCastro, Vice President of Information Technologies at YMCA of the Rockies, said the organization sought “seamless, intuitive operations” and “more contactless convenience, smoother activity coordination, and enhanced personalization.” Tim Hansen, Vice President of Sales, Hotels and Resorts for Agilysys, noted that the YMCA’s scale and community mission “make it an ideal showcase for our integrated solutions.” The contract is expected to streamline guest experiences, reduce manual processes, and enable data‑driven decision making across both campuses.
Agilysys’ recent financial performance underscores the importance of the win. In fiscal 2026 Q2, the company reported record revenue of $79.3 million, a 16.1% year‑over‑year increase, and a 33.1% rise in subscription revenue. The company’s subscription model, which now accounts for a growing share of total revenue, has driven strong recurring growth and margin expansion, positioning Agilysys to capitalize on new large‑scale deployments such as this one.
The partnership aligns with broader industry trends toward digital transformation and contactless guest services. The YMCA of the Rockies, which operates lodges, cabins, yurts, and campsites, has long prioritized community‑focused experiences; the new system will support its mission by enabling personalized guest interactions while improving operational efficiency. Competitors that offer siloed solutions will find it harder to match the integrated value proposition demonstrated here.
Implementation of the 15‑module suite will roll out over the coming months, with Agilysys working closely with YMCA staff to ensure a smooth transition. The contract’s success will likely serve as a case study for future resort clients seeking a unified hospitality platform.
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