Xiao‑I Corporation extended its strategic partnership with a leading multinational life insurer, renewing the agreement to deploy its iBot Pro multimodal conversational‑AI platform across the insurer’s customer‑service channels.
The renewal follows the insurer’s successful implementation of iBot Pro, which handles policy, claim, and payment inquiries across web portals, mobile apps and social‑messaging channels while meeting strict data‑security and compliance requirements. The partnership is expected to generate incremental revenue for Xiao‑I and reinforce its B2B growth trajectory.
Xiao‑I reported full‑year 2024 revenue of $70.31 million, up 18.8% from $59.2 million in 2023, and a gross margin of 68.3%. The company projects $73 million in revenue for fiscal 2025 and expects profitability in 2025. The renewal is part of Xiao‑I’s strategy to expand into high‑value insurance and financial‑services markets and to secure recurring revenue streams from global insurers.
The company’s iBot Pro platform, powered by its Hua Zang Universal Large Language Model launched in June 2023, has been adopted by other sectors, including automotive and banking, underscoring Xiao‑I’s broader strategy to leverage AI across regulated industries.
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