Alkami Technology, Inc. announced a new partnership with Citizens State Bank, a community bank headquartered in New Castle, Indiana, to deploy its MANTL unified account origination platform. The platform will automate more than 85 % of application decisions—including KYC, AML, BSA checks, product ordering, funding, and core booking—across all consumer and business channels, delivering a seamless omnichannel experience for customers and staff.
The rollout will begin with retail online account openings, followed by in‑branch and business channels. By automating the majority of the decision‑making process, Citizens State Bank can reduce manual effort, speed up account openings, and improve compliance accuracy. The phased approach allows the bank to validate the solution in high‑volume retail environments before expanding to more complex business and in‑branch scenarios.
Strategically, the deal expands Alkami’s footprint in the banking sector, a segment that previously represented a smaller portion of its customer base. It also deepens a relationship that already exists through Alkami’s ACH functionality, positioning the bank to cross‑sell additional digital banking and data‑analytics services. The partnership aligns with Alkami’s broader goal of capturing the full customer lifecycle for financial institutions.
Alkami’s acquisition of MANTL in March 2025 for $400 million has been a key part of that strategy. This partnership demonstrates the synergy and value derived from that acquisition, showing that Alkami can integrate MANTL’s specialized account‑opening technology into its broader digital sales and service platform and compete more effectively against larger digital banking platforms.
Jordan Wills, Director of Digital Strategy and Marketing at Citizens State Bank, said, “When we set out to transform our account opening process—both in‑branch and online—we knew we needed a partner that could match our drive for innovation, security, and simplicity. After an extensive evaluation, it was clear that MANTL was the right partner to help us bring that vision to life.” Alkami’s leadership views the partnership as a milestone that will accelerate its cross‑sell opportunities and reinforce its position as a comprehensive digital banking platform provider.
The partnership will help Citizens State Bank scale growth, unlock institution‑wide efficiencies, and lay the groundwork for future digital banking expansion. For Alkami, it signals continued momentum in the banking sector and validates the strategic direction taken since the MANTL acquisition.
The content on BeyondSPX is for informational purposes only and should not be construed as financial or investment advice. We are not financial advisors. Consult with a qualified professional before making any investment decisions. Any actions you take based on information from this site are solely at your own risk.