Alarm.com introduced its Video Intercom Mobile Directory, a software‑centric solution that replaces traditional intercom hardware in multi‑tenant buildings with a mobile‑phone‑based video calling and directory system. The new platform lets visitors scan a QR code, browse a tenant directory, and initiate a secure video call, allowing residents and commercial tenants to see, speak, and unlock doors from anywhere using the Alarm.com app.
The directory is designed to be installed without new hardware, or with only minimal components, and can be activated on existing Alarm.com video doorbells and access control systems. This eliminates the need for legacy intercom units in individual units, reducing installation costs and physical footprint for property managers and service‑provider partners.
By moving the intercom function into a mobile app, Alarm.com expands its platform reach into the building‑management market, positioning the company to capture a share of the growing smart‑building and visitor‑management segment. The launch is part of the company’s broader strategy to diversify revenue beyond residential security and strengthen its position as a comprehensive IoT platform for connected properties.
Dan Kerzner, President of Platforms Business, said the new directory “brings building intercoms into the smartphone era,” highlighting the low‑cost, sleek, and enterprise‑grade visitor‑management experience that can be deployed across North America and select international markets.
The move underscores Alarm.com’s focus on software‑centric, scalable solutions that can be rolled out quickly to existing customers, reducing the barrier to entry for property managers who want to modernize visitor access without costly hardware upgrades.
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