Aon plc and The Jacobson Group released the results of their Q1 2025 Insurance Labor Market Study on March 4, 2025, finding that 88% of respondents intend to increase or maintain staff size in 2025. This indicates ongoing stability in the insurance labor market, despite a slight spike in the industry's unemployment rate. Turnover has slowed since January of the prior year, and carriers anticipate moderate growth.
Jeff Rieder, partner and head of Strategy and Technology Group Performance Benchmarking at Aon, noted that more companies expect to focus recruiting efforts on experienced staff rather than entry-level positions. This highlights the critical need for organizations to maintain strong career development and competitive compensation programs to retain and develop talent. The study collects revenue and hiring projections from carriers across all sectors of the industry.
The findings provide a valuable look at the insurance labor market outlook and hiring trends, guiding insurers as they review and adapt their talent strategies. This report reinforces Aon's role in providing data-driven insights to help clients manage their human capital effectively.
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