Aon plc announced the launch of its Resilience Quotient on January 15 2026. The platform blends the firm’s Risk Capital and Human Capital analytics with Gallup’s World Poll sentiment data collected from 140 countries, providing a system‑level view of trade, technology, weather, and workforce trends that can help clients identify emerging risks and opportunities.
The launch is a key milestone in Aon’s 3x3 Plan, which seeks to embed technology across advisory services. It follows the June 2025 debut of the Aon Broker Copilot, an AI‑powered tool that streamlines insurance placement. Together, these initiatives signal a strategic shift toward data‑enabled, higher‑margin advisory solutions that can scale across more than 120 countries.
By integrating public sentiment with traditional risk metrics, the Resilience Quotient differentiates Aon from rivals such as Marsh McLennan and Willis Towers Watson. Analysts note that the resilience services market is projected to grow at a 10% compound annual growth rate through 2030, creating a sizable opportunity for firms that can combine quantitative risk data with qualitative sentiment insights.
Management emphasized the platform’s value. CEO Greg Case said, “When making decisions around investment, workforce or geopolitical risk, a portfolio view is far superior to a siloed perspective. Understanding sentiment can be an opportunity signal or an early warning.” Chief Administrative Officer Lisa Stevens added, “The Resilience Quotient equips leaders to navigate rapid AI change with confidence, turning confidence into actionable insight.”
While no financial figures were disclosed, market analysts view the launch as a positive step toward strengthening Aon’s higher‑margin advisory pipeline. The platform’s ability to surface early signals and trade‑off analyses is expected to attract clients seeking proactive resilience planning, potentially expanding Aon’s market share in the growing resilience services segment.
The Resilience Quotient represents a strategic investment in technology that could enhance Aon’s competitive positioning and drive future revenue growth, aligning with the firm’s broader objective of operating leverage and margin expansion.
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