ArcBest announced on September 26, 2024, that Michael Newcity, Chief Innovation Officer and President of ArcBest Technologies, will retire in December 2024 after over 30 years with the company. Newcity was instrumental in advancing enterprise initiatives in business intelligence, strategy management, and digital transformation.
Dennis Anderson, currently Chief Strategy Officer, will succeed Newcity while continuing to lead ArcBest’s strategy, marketing, and customer experience functions. Anderson joined ArcBest 21 years ago and has progressed through various roles, including Chief Customer Officer.
This planned succession highlights ArcBest's robust internal planning and commitment to its strategic direction in technology and innovation. The company emphasizes that technology and innovation are critical enablers for driving growth and efficiency.
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