On October 10, 2025, Aramark announced a new multi‑year agreement with the University of Pennsylvania Health System (UPHS) to provide patient and retail food, environmental services, patient transportation, and an integrated call center across UPHS’s 4,000‑bed, seven‑hospital system. The contract will begin in early 2026 and represents Aramark’s largest U.S. deal to date, the second largest in company history. The partnership will leverage Aramark’s AI‑driven patient menu platform, robotic environmental services, and AIWX staffing platform to streamline operations.
The deal expands Aramark’s footprint in the high‑margin healthcare services segment, adding a significant new revenue stream that is expected to contribute to the company’s 4‑5% net new growth target for fiscal 2025. By integrating advanced technology such as AI‑powered menu configuration and mobile ordering, Aramark aims to enhance patient experience and operational efficiency across the UPHS system. The contract also positions Aramark to capture a larger share of the growing market for integrated healthcare support services.
For investors, the partnership signals continued momentum in Aramark’s core food and facilities business and reinforces its strategy of securing long‑term, high‑value contracts. The multi‑year nature of the agreement provides predictable revenue and strengthens client retention, a key driver of the company’s profitability. The deal also underscores Aramark’s investment in technology to differentiate its service offering and support margin expansion.
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