Blackbaud showcased a wide range of enhancements and upcoming innovations across its product portfolio at its semi-annual Product Update Briefings. The updates build on the 'six waves of innovation' previously unveiled at bbcon 2024, focusing on creating connected experiences enriched with powerful AI.
A central theme was the implementation of Blackbaud's 'Intelligence for Good' AI strategy, with Blackbaud Copilot, an AI-powered coach and assistant, being introduced across multiple solutions. The company also highlighted AI-powered adaptive models in prospect insights and convenient AI tools designed to assist teachers, fundraisers, grant managers, and CSR program leaders.
The briefings covered updates across various product areas, including Donor Management, Data Intelligence, Finance and Grantmaking, Online Giving and Payments, Corporate Impact, and Education Solutions. These developments underscore Blackbaud's commitment to accelerating the pace of innovation and delivering AI tools that free users for their uniquely human work within the social impact sector.
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