Caterpillar announced the launch of its Cat AI Assistant, an AI‑powered conversational platform that unifies the company’s digital applications and data assets into a single, user‑friendly experience for customers worldwide.
The assistant is built on Caterpillar’s Helios data platform, which manages more than 16 petabytes of operational data, and runs on NVIDIA’s Jetson Thor edge platform, enabling real‑time speech recognition and AI modeling directly on the equipment. This combination delivers instant, context‑aware insights to users in the field and at headquarters.
For fleet managers, technicians, and machine operators the assistant offers proactive maintenance alerts, step‑by‑step repair guidance, and in‑cab voice commands that improve productivity, reduce downtime, and enhance safety. By integrating data from across Caterpillar’s three primary segments—Construction Industries, Resource Industries, and Power & Energy—the platform provides a unified view that supports better decision‑making and operational efficiency.
The launch is part of a broader AI strategy that includes a $100 million commitment over five years to upskill the workforce and other initiatives such as predictive maintenance and autonomous machinery. Chief Digital Officer Ogi Redzic said the Helios platform “is helping us move fast and deploy new AI capabilities to help our customers succeed,” while CEO Joe Creed highlighted the company’s long‑standing commitment to innovation and the role of technology in meeting evolving customer needs.
Caterpillar plans to demonstrate the assistant at CES 2026 and will roll out the off‑board version in the first quarter of 2026, with in‑cab applications in final validation. The new AI assistant positions Caterpillar as a leading provider of integrated industrial AI solutions and signals a strategic shift toward data‑driven, customer‑centric offerings that could drive future revenue growth and strengthen competitive advantage.
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