CareCloud, Inc. announced the full launch of its stratusAI Desk Agent, an agentic AI phone receptionist designed to automate patient call interactions and reduce staffing costs for medical practices and hospitals. The new solution, developed within CareCloud’s AI Center of Excellence, claims to handle up to 80 % of inbound calls, providing 24/7, no‑wait phone access and integrating with the company’s existing EHR, practice‑management, and revenue‑cycle platforms.
CareCloud estimates the stratusAI Desk Agent addresses a $4 billion U.S. market for AI‑powered patient access solutions, positioning the company to capture a significant share of the growing demand for automated front‑desk operations.
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