CareCloud, Inc. has secured a new contract to deploy its Wellsoft emergency‑department information system (EDIS) across Affinity Urgent Care’s 11‑site network in the Houston‑Galveston area. The agreement brings an inpatient‑grade documentation platform into a fast‑growing outpatient segment, positioning CareCloud as a provider of high‑acuity EHR solutions for urgent‑care facilities.
The deal builds on CareCloud’s August 2025 acquisition of Medsphere, which added Wellsoft to its portfolio and broadened the company’s reach into inpatient EHR. By extending Wellsoft into urgent care, CareCloud taps a market that is increasingly adopting emergency‑department‑style workflows. The 11,000‑facility urgent‑care market offers a sizable addressable base, and the partnership gives CareCloud a foothold in a region that serves tens of millions of patients annually.
Beyond the immediate deployment, the contract opens cross‑sell opportunities for CareCloud’s AI‑driven revenue‑cycle and practice‑management tools. Affinity’s leadership highlighted the need for a platform that can keep pace with provider workflows without forcing compromises, and CareCloud’s Wellsoft was chosen for its clinical depth, usability, and architecture that aligns with urgent‑care growth plans. The partnership therefore supports CareCloud’s broader strategy of leveraging AI and high‑acuity technology to accelerate revenue growth in new verticals.
CEO Stephen Snyder emphasized that urgent‑care organizations are being asked to deliver ER‑level medicine with retail convenience, and Wellsoft is engineered for that environment. Affinity CEO Chad Bush noted that the wrong EHR can disrupt workflows, and that Wellsoft’s design helped avoid such disruptions while supporting rapid patient flow and accurate documentation.
The contract reflects CareCloud’s recent financial turnaround, with Q1 2025 returning to GAAP net income and Q4 2024 reporting record net income and free cash flow. The company’s focus on AI, exemplified by its AI Center of Excellence and products like the stratusAI Desk Agent, underpins its confidence in scaling new verticals. This deal signals that CareCloud is executing on its strategy to capture high‑acuity outpatient markets and monetize its AI capabilities across a broader customer base.
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