On July 28, 2025, Chipotle Mexican Grill provided an update on its AI-powered hiring platform, 'Ava Cado,' highlighting significant efficiency gains in its recruitment process. The platform, developed in partnership with AI HR firm Paradox, has reduced the time to hire an employee by up to 75%.
Ava Cado functions as a conversational chatbot that interacts with job candidates, answers questions, collects information, and schedules interviews, thereby automating administrative tasks for managers. This has led to a dramatic increase in applicant flow and an 85% application completion rate.
The AI tool enables candidates to move from application to being ready-to-hire in as little as 3.5 days, a substantial improvement from the previous average of up to 12 days. This technological advancement is crucial for Chipotle as it plans to open approximately 300 new restaurants annually, requiring between 9,000 and 10,000 new hires each year.
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