CenterPoint Energy diligently monitored Tropical Storm Rafael as it intensified into a Category 3 hurricane, mobilizing resources and implementing enhanced staffing plans across its multi-state Gulf Coast service area. The company conducted pre-landfall emergency preparedness protocols in anticipation of potential impacts in Louisiana, Mississippi, and Texas.
To support customers ahead of the storm's potential landfall, CenterPoint temporarily suspended disconnections of natural gas service in Texas, Louisiana, and Mississippi. This action was to remain in place until more was known about Hurricane Rafael and any potential impacts.
By November 8, forecasts indicated Hurricane Rafael would weaken and remain in the southern Gulf of Mexico, bringing only isolated rain and wind to Texas and Louisiana. CenterPoint teams resumed normal business operations for most areas, with personnel remaining on standby.
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