On October 20, 2025, Cisco Systems announced a strategic partnership with Pindrop, a leader in voice authentication and fraud detection. The partnership will embed Pindrop’s enterprise‑grade solutions—including passive voice biometric authentication, advanced fraud detection, and the new Pindrop Pulse for Meetings deep‑fake detection—into the Webex Suite and Webex Contact Center. The integration is designed to provide Cisco customers with real‑time protection against AI‑powered fraud and synthetic media threats across all collaboration channels.
Pindrop’s solutions are now available to enterprise customers through Cisco’s SolutionsPlus Partner Program, allowing organizations to verify trusted customers, defend against account takeovers, and detect deep‑fake content in meetings. By adding these capabilities to Webex, Cisco expands its security portfolio and strengthens its position in the growing market for secure collaboration tools. The partnership aligns with Cisco’s broader strategy to embed AI and security into its networking and collaboration products.
The collaboration is expected to create cross‑selling opportunities and enhance the value proposition of Webex for large enterprises and public‑sector customers. It also positions Cisco to address the rising demand for AI‑driven fraud detection in digital communication, a key concern for its customer base. The announcement marks a significant step in Cisco’s effort to secure its collaboration platform and drive new revenue streams from security services.
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