DoorDash announced a partnership with OpenAI that lets users shop for groceries directly inside ChatGPT and complete checkout through the DoorDash app. The integration turns recipe ideas into grocery orders that can be delivered in as little as an hour, leveraging DoorDash’s existing logistics network.
The deal positions DoorDash as a key player in the emerging conversational‑commerce space. By embedding its platform into a widely used AI chatbot, DoorDash gains access to ChatGPT’s large user base and creates a new intent‑driven channel for orders, potentially boosting order volume and customer acquisition. The partnership follows a similar move by Instacart, which launched a ChatGPT grocery integration on December 8, 2025, underscoring the growing trend of AI‑powered grocery delivery.
DoorDash’s financial performance in recent quarters provides context for the partnership’s potential impact. In Q3 2025, the company reported revenue of $3.4 billion, up 27% year‑over‑year, and Adjusted EBITDA of $754 million, a 41% increase. In Q4 2024, revenue was $2.9 billion, up 25% YoY, with Adjusted EBITDA reaching an all‑time high of $566 million. These results demonstrate a strong growth trajectory that the new AI integration could accelerate.
The rollout is currently limited to select users, with plans to expand to all customers across iOS, Android, desktop, and mobile web in the coming weeks. DoorDash has indicated that the integration will eventually extend beyond groceries to other local retail categories, signaling a long‑term strategy to embed its services within conversational AI platforms.
Andy Fang, DoorDash co‑founder, said the partnership “unlocks an entirely new search and discovery experience for consumers that is dynamic and personalized. We’re thrilled to partner with OpenAI to create a seamless experience that allows users to quickly order ingredients for any recipe and check out directly on DoorDash.” Nick Turley, VP and Head of ChatGPT at OpenAI, added that the DoorDash app in ChatGPT “is another step toward bringing our vision to life—where AI connects directly to real‑world services, saving people time and effort in their everyday lives.”
The partnership aligns with DoorDash’s broader strategy of leveraging technology and AI to enhance user experience and operational efficiency. By integrating with OpenAI’s Apps SDK—launched in October 2025—DoorDash can deliver personalized recommendations and streamline the shopping process, potentially increasing order frequency and reducing customer acquisition costs.
Overall, the collaboration represents a significant operational milestone that could broaden DoorDash’s market presence, deepen its engagement with consumers at the moment of discovery, and accelerate its expansion into new commerce verticals.
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