On August 20, 2025, eBay announced the launch of free returns for qualifying Parts & Accessories (P&A) purchases on its marketplace. This new offering allows buyers to return a part or accessory for any reason, at no cost, enhancing the shopping experience for both DIYers and seasoned mechanics.
The initiative builds upon eBay's existing 'Guaranteed Fit' program, which protects buyers against fitment issues, providing an additional layer of buyer protection across a wide range of P&A categories. This move aims to remove uncertainty and extra costs associated with online parts purchasing.
By simplifying the return process and eliminating associated fees, eBay seeks to boost buyer confidence and encourage more transactions in its Motors P&A focus category. This enhancement is expected to drive increased sales and foster greater loyalty among customers undertaking vehicle projects.
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