EXL announced on October 17, 2024, that Convex Group Limited, an international specialty insurer and reinsurer, selected EXL for a multiyear engagement. This partnership focuses on accelerating the delivery of Convex's business operations, aiming to improve efficiency and customer experience.
The program will establish a more cost-effective, scalable, and resilient operating model for Convex. EXL will enhance workflows and deliver integrated data-enriched management information, analytics, and AI across the operating model, leveraging its deep expertise in insurance operations.
This collaboration allows Convex to maintain its client-centric focus and growth momentum by drawing on EXL’s market-proven AI and data capabilities. EXL's multi-tower and multi-geography delivery centers will also support Convex's need for flexible access to evolving skills and resources.
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