Fiserv Settles False Claims Act Lawsuit, Pays Nearly $9 Million to U.S. Government

FI
November 14, 2025

Fiserv announced on November 13 2025 that it had reached a settlement with the U.S. Department of Justice and the U.S. Postal Service to resolve a qui‑tam action brought under the False Claims Act. The lawsuit, filed in the U.S. District Court for the Eastern District of Missouri, alleged that Fiserv Solutions, LLC and Fiserv, Inc. had failed to comply with the Postal Service’s Move Update regulations, which require mailers to update address lists every 95 days to qualify for bulk‑mail postage discounts.

The Move Update rules were introduced to reduce undeliverable mail and the associated costs to the Postal Service. Fiserv’s alleged non‑compliance involved not maintaining up‑to‑date address lists, a breach that could have led to the company paying higher postage rates and losing discounts. The settlement confirms that the company has addressed the compliance gap and will implement a unified, company‑wide compliance framework to prevent future violations.

Under the terms of the settlement, Fiserv will pay a total of $8,994,221 to the United States. Of that amount, $5,032,525 is restitution to the Postal Service, and $1,596,474 will be paid to whistleblower Deborah Lynn Getchman, who filed the original qui‑tam complaint. The remaining balance covers other costs and penalties associated with the case.

Fiserv’s senior leadership emphasized that the settlement resolves a legacy regulatory matter and that the company remains committed to its relationship with the Postal Service. “We value our relationship with USPS and remain committed to supporting the mailing needs of our clients,” a company spokesperson said. The company also noted that it has implemented a unified compliance framework that incorporates the strongest elements of previous programs to promote consistency and adherence to USPS expectations.

From a financial perspective, the nearly $9 million payment is modest relative to Fiserv’s annual revenue, which exceeded $10 billion in 2024. The settlement eliminates potential future liability and regulatory penalties, but the company’s earnings miss in Q3 2025—where adjusted EPS fell short of analyst expectations—has had a more pronounced impact on investor sentiment. Analysts have adjusted ratings in response to the earnings miss, downgrading the company from “Buy” to “Hold” or “Neutral” in several cases. The settlement is viewed as a legacy matter that resolves past compliance issues, while the earnings miss and guidance adjustments signal ongoing operational challenges.

The market’s reaction to the settlement announcement was muted, with analysts focusing on the company’s recent earnings miss and guidance revisions rather than the settlement itself. The settlement’s financial impact is limited, and the company’s commitment to a robust compliance framework suggests that future regulatory risk is being actively managed. Investors are therefore more concerned with Fiserv’s ability to maintain profitability and growth in a competitive payments landscape than with the resolution of this past regulatory issue.

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