1-800-FLOWERS.COM, Inc. reported its fiscal 2025 third quarter results for the period ended March 30, 2025, on May 8, 2025. The company announced revenues of $331.5 million, a 12.6% decrease year-over-year, and a substantial net loss of $178.2 million, or ($2.80) per share.
The reported net loss included a significant non-cash goodwill and intangible impairment charge of $138.2 million, primarily related to the Consumer Floral Gifts reporting unit and the PersonalizationMall tradename. This charge reflects a reassessment of future cash flow projections for these assets amidst challenging operating conditions.
During the earnings announcement, the company also withdrew its near-term financial guidance due to ongoing macroeconomic uncertainty and a focus on executing its transformative strategy. Furthermore, founder and CEO Jim McCann announced he would be stepping down as CEO immediately, though he would remain Executive Chairman, with Adolfo Villagomez named as his successor, effective May 12, 2025. McCann described the new Harry & David order management system implementation issues as a "colossal screw-up" that negatively impacted sales and customer experience.
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