LocaliQ, the Digital Marketing Solutions (DMS) business of Gannett Co., Inc., unveiled its next-generation conversational AI Voice Agent on June 24, 2025. This new feature within Dash by LocaliQ builds on the success of its AI-powered SMS agent, adding voice capabilities for an omnichannel customer engagement experience.
The AI Voice Agent engages prospects in real-time with lifelike, two-way conversations, answering questions, qualifying intent, and overcoming objections. Its 24/7 availability helps businesses capture opportunities, addressing a common challenge where approximately 1 in 4 calls go unanswered, representing significant potential revenue loss.
Dash by LocaliQ, which has received the 2025 Business Intelligence Group (BIG) Innovation Award and the AI Excellence Award, aims to empower businesses to automatically engage, nurture, and convert inbound calls. This enhancement is expected to drive scalable revenue growth and reduce manual sales effort for businesses of all sizes.
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