CGI Inc. (NYSE: GIB) announced a renewal and expansion of its long‑standing partnership with Highmark Inc., a wholly owned subsidiary of Highmark Health, on December 2, 2025. The agreement builds on more than a decade of collaboration and extends the use of CGI’s proprietary ProperPay platform across Highmark’s enterprise‑wide claims review initiatives.
Under the new contract, CGI will deliver enhanced data analytics and recovery audit capabilities that support Highmark’s goal of improving payment integrity. The partnership has already produced year‑over‑year improvements in recoveries, reduced false positives, and a 98 % uphold rate on audit findings, according to Highmark’s Vice President of Financial Investigation. CGI plans to introduce AI‑powered capabilities to further accelerate outcomes and automate high‑volume review workflows, a move that aligns with CGI’s broader strategy to embed AI across its IP and managed‑services offerings.
The renewal is part of CGI’s strategy to deepen its presence in the high‑margin healthcare segment. While the financial terms of the expanded agreement were not disclosed, the partnership is expected to generate additional revenue streams for CGI and reinforce its position as a trusted partner in the healthcare services sector. The expansion also reflects Highmark’s focus on cost management and payment integrity, with the AI‑enabled platform expected to drive further recoveries and reduce audit cycle times.
CGI’s recent earnings provide context for the partnership’s impact. In fiscal Q4 2025, CGI reported revenue of CA$4.01 billion, up 9.7 % year‑over‑year, and adjusted earnings of CA$471.7 million, up 10.9 %. Adjusted diluted EPS rose to CA$2.13, beating analyst expectations of CA$1.51. CEO François Boulanger highlighted strong cash generation and double‑digit EPS expansion, attributing the performance to AI‑embedded managed services and strategic acquisitions. The partnership with Highmark is a key component of CGI’s growth plan, illustrating how AI integration can translate into tangible financial results.
The partnership’s focus on advanced analytics and AI aligns with industry trends toward automation and data‑driven decision making. By leveraging ProperPay’s capabilities, Highmark can improve payment integrity, reduce false positives, and accelerate audit outcomes, while CGI gains a deeper foothold in a large, stable customer base. The expansion signals continued confidence from a major health‑care customer and positions CGI to capture additional opportunities in the healthcare services market.
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