CGI announced the global launch of CGI SpeedOps, a new business operations transformation solution designed to combine advanced technologies, including AI, with business expertise. This platform aims to deliver agile operations and sustainable value for clients across commercial and public sector industries. CGI SpeedOps is built on a fluid and scalable platform that connects people, processes, data, and systems, enabling agile decision-making and continuous improvement at scale.
Developed in Portugal, CGI SpeedOps is already in production with various outsourced client operations in the energy and utilities, and banking sectors. When combined with broader process automation initiatives, such as those enabled by CGI DigiOps, the solution is projected to deliver efficiency improvements of over 40%. This quantifiable benefit highlights the platform's potential to significantly enhance client operations.
CGI SpeedOps is a cornerstone of the company's BPO 5.0 strategy, addressing the growing demand for AI-powered high-performance operations. It leverages an integrated toolset of proprietary technologies to modernize and optimize service delivery for clients. This product launch reinforces CGI's commitment to technological leadership and its ability to help organizations unlock new levels of value in their operations and achieve tangible business outcomes.
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