Horace Mann Educators Corporation announced the launch of Catalyst, a new proprietary customer relationship management (CRM) platform for its exclusive agency force and internal teams. This innovative system is designed to transform how agents connect with and support educators.
Catalyst leverages advanced technology and artificial intelligence to simplify agent workflows and enhance customer interactions. Key features include predictive analytics, digital documentation integration, and streamlined marketing capabilities.
This investment equips agents with more sophisticated tools, allowing them to focus on building stronger customer relationships and growing their agencies. The platform is a cornerstone of Horace Mann's strategy to drive sustained profitable growth and improve operational efficiency.
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