Hertz announced the deployment of Getac's UX10 rugged tablet and software solutions at select U.S. locations to enhance customer service and streamline operations. This technology is specifically aimed at improving the airport pick-up and drop-off experience by automating manual processes, which is expected to reduce wait times and increase service speed.
The Getac UX10 tablets are customized with features such as a camera for damage documentation and a barcode reader for quick access to reservation and vehicle identification number (VIN) information. These devices are also certified for ruggedness, ensuring durability in various environmental conditions.
The solution integrates with Hertz's digital Vehicle Inspection and Repair System (VIRS) for damage assessment and inventory management, providing device health visibility through the Getac Device Monitoring System. This technological investment supports Hertz's commitment to operational efficiency, cost control, and delivering a more transparent, digital-first customer experience.
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