ibex announced on September 3, 2025, its strategic initiative to target the government sector for delivering AI-powered customer experience (CX) solutions. This move aims to bring private-sector innovation to the public sector.
The company plans to leverage its cutting-edge technology and expertise to enhance citizen experiences. This strategic expansion highlights ibex's goal to diversify its client base and apply its technological capabilities to evolving needs in public sector engagement.
This new focus on the government sector represents a significant market opportunity for ibex. It underscores the company's commitment to utilizing its AI-powered Wave iX solutions to drive efficiency and improve service delivery across various industries.
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