ibex announced on April 3, 2025, that Philippine Airlines (PAL) named it the Contact Center Partner of the Year for 2024. This recognition was awarded because ibex achieved the highest scorecard results among PAL’s contact center partners.
This honor highlights ibex's commitment to delivering exceptional customer experiences and its operational excellence. The partnership with PAL demonstrates ibex's ability to meet the demanding service requirements of leading brands.
The award reinforces ibex's position as a trusted provider of business process outsourcing and AI-powered customer engagement technology solutions. It reflects the company's success in managing critical customer interactions and driving client satisfaction.
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