ICF announced the next generation of Sightline®, its industry-leading utility program platform, with added AI capabilities on October 7, 2025. These enhancements unlock a 360-degree view of customer programs and improve program design and delivery.
The updated Sightline features new AI analytics and insights to pinpoint where and when energy demand is highest, predict ways to reduce stress on the electric grid, and personalize cost-effective customer energy efficiency programs. It also offers centralized, rapid business intelligence and analytics.
Used by over 90 utilities and state and local governments, Sightline's modular design and new capabilities adapt to evolving utility needs. The completion of the AEG acquisition integration further enhances ICF's ability to support utilities in meeting customer demands and maintaining grid reliability.
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