International Money Express, Inc. (IMXI) and Guatemala’s Banco Industrial unveiled the Zigi App on December 2, 2025, a digital remittance platform that lets recipients receive money directly into their bank accounts using only a phone number. The service replaces traditional cash pickups with a fully digital experience, allowing users to access funds instantly and securely through the app.
The Zigi App gives recipients full control over their money, enabling payments, transfers, savings, and digital credit products that help build a financial history. By integrating with Banco Industrial’s trusted banking network, the platform aims to bring more Guatemalans into the formal financial system and expand IMXI’s digital footprint in Latin America.
The launch is part of IMXI’s omnichannel strategy, which accelerated after the December 2024 acquisition of Amigo Paisano. The acquisition added key assets and operations that had been using IMXI’s infrastructure since 2019, and the company expects the partnership to generate an incremental adjusted EBITDA of $3.5‑$5 million in 2025. The Zigi App builds on that momentum by extending digital services to a market that receives more than $18 billion in remittances annually.
Management highlighted the broader impact of the platform. Marcelo Theodoro, Chief Product, Marketing and Digital Officer at Intermex, said, “With Zigi, remittances become more than just a transfer. They become a connection between families and opportunity. Our goal with Banco Industrial is to make sending and receiving money faster, safer, and more meaningful for everyone involved.” Michel Caputi, CEO of Zigi and Head of Strategic Alliances at Banco Industrial, added, “Zigi is not just a remittance tool. It is a gateway to financial progress. By combining Banco Industrial’s trust with Zigi’s technology, we are giving families the ability to save, pay, and build credit. We are turning remittances into real opportunities for financial growth.”
The partnership positions IMXI to compete more effectively against established digital remittance providers in the region. By offering a seamless, phone‑number‑based transfer that eliminates the need for physical pickup locations, the company can reduce operational costs and improve customer experience. The move also aligns with regulatory trends favoring formal financial inclusion, potentially opening new revenue streams through savings and credit products. While competition remains intense and regulatory scrutiny is ongoing, the digital platform’s ability to capture a larger share of the remittance market could drive long‑term growth for both IMXI and Banco Industrial.
The launch underscores IMXI’s commitment to expanding its digital services in Central America and reflects a broader industry shift toward fully digital remittance solutions. By leveraging its existing retail network and recent acquisitions, the company is positioning itself to capture a growing segment of customers who prefer mobile‑first banking experiences.
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