GPTBots.ai announced on March 19, 2025, a partnership with an international gaming company to transform its customer service operations. By integrating GPTBots’ AI-powered solution into the client’s existing Livechat system, the collaboration has significantly enhanced service efficiency and reduced workload.
The customized AI solution addressed challenges such as high inquiry volumes, multilingual support needs, and the demand for 24/7 service. Key features included an AI knowledge base, multilingual support for over 90 languages, and seamless human-AI handover.
The deployment yielded tangible results, including a 60% reduction in customer service costs, a 70% increase in automated response rate, and 24/7 multilingual support. This demonstrates GPTBots' ability to provide a 'hassle-free technology upgrade' that improves service efficiency and offers flexible scalability for global businesses.
The content on BeyondSPX is for informational purposes only and should not be construed as financial or investment advice. We are not financial advisors. Consult with a qualified professional before making any investment decisions. Any actions you take based on information from this site are solely at your own risk.