Kimberly-Clark Corporation is significantly expanding its Global Digital Technology Center (GDTC) in Bengaluru, India, which has grown eightfold in size since its establishment in 2018 with an initial investment of $2.5 million. The center is focusing on advanced digital capabilities including Data and Analytics, Artificial Intelligence (AI), Machine Learning (ML), and Cloud Transformation.
In 2024, Generative AI platforms developed at the GDTC improved employee productivity by up to 25%, while AI-powered sales and revenue analytics led to a 10% improvement in sales execution across Europe, the Middle East, and Africa. These innovations are streamlining operations and reducing costs.
Major achievements include the Maestro AI-powered supply chain orchestration platform, which delivered over $20 million in global savings, and the Warehouse Automation Platform, which reduced new solution deployment timelines from 18 to 4 months and generated savings exceeding $50 million. The GDTC plans further expansion over the next three years, focusing on advancing AI/ML capabilities.
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