Light & Wonder, Inc. announced on November 7, 2024, the successful closure of a landmark seven-year Platform as a Service (PaaS) systems deal with SkyCity Entertainment Group in New Zealand and Australia. SkyCity will leverage Light & Wonder's Engage™ platform to transform its casino floor and enhance the player experience. The comprehensive collaboration includes software, hardware, and custom development services.
A key aspect of this partnership is SkyCity's utilization of the L&W Engage system to strengthen responsible gaming measures and customer engagement efforts. The technology incorporates loyalty features and tools designed to support safe and enjoyable gaming, fostering long-term, positive customer relationships. This aligns with increasing industry focus on responsible gaming initiatives.
SkyCity will also upgrade its entire casino floors using Light & Wonder's advanced iVISTA™ technology platform. This upgrade aims to optimize the player interface, offering flexibility in enhancing the at-game player experience and facilitating customer service. The deal reinforces Light & Wonder's commitment to delivering innovative technology that drives customer success while promoting a responsible gaming environment.
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