LivePerson (NASDAQ: LPSN) announced a significant expansion of its strategic partnership with Google Cloud on August 6, 2025. This collaboration aims to deeply integrate Google Cloud's advanced AI capabilities, including Gemini and Vertex AI, directly into LivePerson's Connected Experience Platform.
The expanded partnership is expected to empower businesses with enhanced self-service and personalization, deeper insights into customer sentiment, and access to cutting-edge large language models. Key components include intelligent conversational automation leveraging Gemini 2.5, real-time AI assistance for agents, and AI-powered customer journey optimization.
This collaboration also features a joint global go-to-market strategy, co-selling programs, and integrated marketing campaigns to expand reach to enterprises seeking to transform customer and employee experiences with AI. LivePerson's platform will also launch on Google Cloud Marketplace, marking a pivotal step in its technical integration and market strategy.
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