LivePerson, Inc. (NASDAQ: LPSN) announced its financial results for the first quarter ended March 31, 2025, reporting total revenue of $64.7 million. This figure represents a 24.0% decrease compared to the same period last year, primarily driven by customer cancellations and downsells, but it exceeded the midpoint of the company's guidance range.
The company achieved Adjusted EBITDA of $0.2 million for Q1 2025, surpassing the high end of its guidance range, compared to $0.5 million in Q1 2024. Net loss for the quarter was $14.1 million, or $0.15 per share, an improvement from a net loss of $35.6 million, or $0.40 per share, in the prior-year period.
LivePerson signed 50 deals in the quarter, including 5 new customers, and saw its trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increase by 2.4% to $640,000. For the second quarter of 2025, the company expects total revenue between $57 million and $60 million, and Adjusted EBITDA between $(4) million and $(2) million. Full-year 2025 revenue guidance remains unchanged at $240 million to $255 million, with Adjusted EBITDA expected to range from $(14) million to $0 million.
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