LivePerson, Inc. (NASDAQ: LPSN) announced its financial results for the third quarter ended September 30, 2024, reporting total revenue of $74.2 million. This figure represents a 26.7% decrease compared to the same period last year, primarily due to customer cancellations and downsells, but it exceeded the high end of the company's guidance range.
The company achieved Adjusted EBITDA of $7.3 million for Q3 2024, also surpassing the high end of its guidance range, compared to $10.6 million in Q3 2023. Net loss for the quarter was $28.3 million, or $0.32 per share, an improvement from a net loss of $53.3 million, or $0.68 per share, in the prior-year period.
LivePerson signed 44 deals in the quarter, including 9 new customers and 2 seven-figure deals, and saw its trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increase by 5.9% to $630,000. For the fourth quarter of 2024, the company expects total revenue between $65.7 million and $70.7 million, and Adjusted EBITDA between $2.1 million and $7.1 million. Full-year 2024 revenue is projected to be between $305 million and $310 million, with Adjusted EBITDA expected to range from $18 million to $23 million.
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