Lightspeed Commerce Inc. introduced 'Selling on Lightspeed Scanner,' a new mobile selling application available on iPhone, designed to transform the in-store retail experience. This feature empowers sales associates to complete purchases directly with customers, eliminating the need for traditional checkout lines.
The innovation addresses common retail pain points such as long wait times and inefficient service, with Lightspeed's 2024 State of Retail Report indicating that 39% of shoppers prioritize great customer service as a reason to spend more. This aims to create a more customized and frictionless shopping journey.
By enabling sales associates to serve customers end-to-end, Lightspeed helps retailers meet shopper demands for speed and personalization. This new function provides operational flexibility, allowing businesses to quickly add additional registers when busy without extra hardware costs.
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