Lumen Technologies outlined its comprehensive enterprise readiness plan for the 2025 hurricane and wildfire season, designed to ensure mission-critical connectivity and business continuity for its customers. The plan emphasizes network resilience in extreme conditions.
The company leverages AI-powered automation, geospatial intelligence, and strategic field staging to proactively mitigate risks to service continuity. Lumen's predictive analytics have successfully identified at-risk infrastructure in past events, enabling preemptive hazard clearing and staging of backup power near critical network nodes.
Chris Noble, Lumen SVP service assurance, stated that the company is well-prepared to respond, restore, and communicate with customers during uncontrollable events. This proactive approach, strengthened by state and federal partnerships, underscores Lumen's commitment to uninterrupted service for its enterprise clients.
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