Southwest Airlines announced on December 17, 2024, the appointment of Aileen Furlong as its new Vice President Sales, effective January 6, 2025. Furlong will lead the airline's Southwest Business function, which serves corporate customers and travel management companies.
Furlong brings 23 years of experience from United Airlines, where she most recently served as Managing Director, Global Corporate Sales. Her background includes leadership roles in sales, loyalty programs, marketing, and customer experience.
This appointment is part of Southwest's strategy to enhance its Revenue Organization by uniting revenue production disciplines under a single leader. Furlong's expertise is expected to drive innovative programs and revenue generation for the airline.
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