Southwest Airlines was sued on April 16, 2025, by Utah parents who allege their 4-year-old son suffered second-degree burns to his buttocks. The lawsuit claims a flight attendant carelessly spilled boiling hot coffee on the child during a flight on September 19, 2024.
The parents, Ryan and Kamrie Wong, also accused other flight attendants of being unapologetic and failing to provide proper medical assistance following the incident. The lawsuit seeks damages for the child's injuries and the alleged negligence.
This legal action highlights a serious customer safety incident and could result in financial liabilities and reputational damage for Southwest Airlines. The company has not yet responded to requests for comment on the lawsuit.
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