The UK's Competition and Markets Authority (CMA) announced on March 25, 2025, that it is investigating whether Ticketmaster may have breached UK consumer protection law. The probe specifically concerns the way tickets were sold for the Britpop band Oasis's 2025 reunion tour, focusing on the use of 'dynamic pricing' practices.
The investigation follows fan frustrations and technical issues reported during the on-sale of Oasis tickets in August, which led to tickets reappearing at higher prices on third-party websites. The CMA is examining whether these pricing tactics are fair and transparent to consumers.
This regulatory scrutiny could lead to significant implications for Ticketmaster's pricing strategies and operations in the UK market. The outcome may result in new guidelines or enforcement actions regarding how tickets are priced and sold for high-demand events.
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