Mastercard announced the appointment of Susan Muigai as its new Chief People Officer, effective April 7, 2025. In this role, Muigai will lead Mastercard’s human resources strategy and function, overseeing all aspects from culture and learning and development to talent acquisition and engagement, and compensation and benefits.
Muigai will report directly to Michael Miebach, Mastercard’s Chief Executive Officer, and will join the Executive Leadership Team. Her extensive background includes serving as Executive Vice President, Chief Human Resources Officer at TransUnion since 2021, and 16 years in various senior roles at Walmart.
Michael Fraccaro, the current Chief People Officer, will transition to an advisory role until his departure at the end of the year. This leadership change is expected to build on Mastercard's strong talent platform and foster a culture that supports the thriving of its people and business.
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