Manhattan Associates announced it has been named a Leader in the 2025 Forrester Wave™ for Order Management Systems (OMS). Out of eight evaluated solutions, Manhattan Active® Omni received the highest possible score in 20 out of 27 criteria. The company's solution is unique for its native RFID capabilities in-store, Fulfillment Insights dashboard, and the recent Postgame Spotlight offering, which identifies inventory allocation issues.
These capabilities are crucial in the current commerce ecosystem, where rising customer expectations and complex retail fulfillment demand supply chain agility and reliability. Industry-leading omnichannel retailers are utilizing Manhattan's order management to transform their stores into sophisticated fulfillment engines, increasing revenue through superior inventory visibility and allocation, and reducing delivery costs with intelligent optimization.
This recognition from Forrester reinforces Manhattan's market leadership and technological superiority in Order Management Systems, a critical component of omnichannel commerce. The high scores and unique features of Manhattan Active Omni validate the company's sustained investment in innovation, enhancing its competitive position and attractiveness to retailers.
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