Manhattan Associates was named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, evaluating 9 vendors in the industry. The company received the highest possible score in the most criteria, specifically recognized for its strength in store inventory management and store fulfillment capabilities, including in-store and curbside pickup. This recognition highlights Manhattan's ability to help retailers repurpose stores to meet modern shopper needs.
Manhattan Active® Omni, the company's unified commerce suite, integrates Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. This comprehensive suite enables retailers to drive personalized shopping experiences, customer intelligence, and relationship building. Manhattan was also named the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report, reinforcing its position in unified commerce.
This recognition from Forrester validates Manhattan's leadership in critical retail technology segments like POS and OMS, enhancing its market reputation and competitive standing. The high scores in key criteria and the unified nature of Manhattan Active Omni demonstrate the company's technological differentiation and ability to deliver comprehensive solutions for omnichannel retail.
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