On October 3, 2025, Mercer, a business of Marsh & McLennan Companies, announced the launch of Workforce Insights, an AI‑powered platform designed to give human‑resources practitioners a comprehensive view of their talent landscape and workforce dynamics.
Workforce Insights offers benchmarks across more than 100 countries and 20,000 organizations, enabling users to compare metrics against industry standards and identify emerging trends. The platform delivers data‑driven insights through a natural‑language interface, allowing HR teams to ask questions and receive actionable responses in real time.
In tandem with Workforce Insights, Mercer introduced Aida—an Artificial Intelligence Digital Assistant—within its Talent All Access portal. Aida provides chat‑based access to premier benchmarking data, compensation trends, compliance updates, and curated content, empowering clients to interact with data more intuitively and make faster, data‑driven decisions.
The launch underscores Mercer’s commitment to embedding high‑quality AI across its practices, enhancing client experience and reinforcing Marsh & McLennan’s broader strategy of leveraging technology to create differentiated value for its global client base.
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