Maximus announced on November 26, 2024, that the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS), has notified the company of the cancellation of the Contact Center Operations (CCO) contract re-procurement.
This decision means that Maximus will continue to perform its work on the 1-800-MEDICARE contract. The cancellation resolves the uncertainty surrounding the contract's future, which Maximus had previously challenged in the U.S. Court of Federal Claims.
The continuation of this contract is a significant development for Maximus, ensuring the stability of a major program. It removes a potential financial and operational risk that had been associated with the rebid process.
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