Microsoft announced it is closing its local operations in Pakistan, ending a 25-year presence in the South Asian nation. The company will now serve its customers in Pakistan through resellers and other closely located Microsoft offices. This strategic change in operational model will impact its direct presence in the country.
The shift from direct operations to a reseller model can streamline costs and potentially improve efficiency in certain markets. However, it also means a reduced direct footprint and potential changes in customer engagement. This decision reflects Microsoft's ongoing evaluation of its global operational strategies and resource allocation.
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