nCino Unveils Digital Partners, Role‑Based AI Agents to Enhance Banking Workflows

NCNO
November 04, 2025

nCino introduced Digital Partners, a suite of role‑based artificial‑intelligence agents that integrate with its nCino Platform to assist banking staff in decision‑making and workflow execution.

The agents are built on a multi‑layer architecture that combines foundational tools, specialized sub‑agents, and orchestrated workflows. They are accessed through the existing Banking Advisor conversational interface and are tailored to specific roles, including Analyst, Processor, Service, and Executive Digital Partners.

The launch is part of nCino’s broader AI strategy, which aims to deepen platform adoption, reduce operational friction for financial‑institution customers, and generate new subscription revenue. The company serves more than 2,700 customers worldwide, including community banks, credit unions, independent mortgage banks, and large financial entities.

Deployment will begin with the Analyst Digital Partner in November 2025, followed by a phased rollout of additional role‑specific agents over the next year. The Digital Partners are designed to augment human capabilities rather than replace judgment, supporting productivity gains across commercial, consumer, and credit‑union segments.

nCino’s recent financial performance shows continued growth, with Q2 2025 revenue of $148.8 million and subscription revenue of $130.8 million, reflecting a 12% year‑over‑year increase in total revenue and a 15% increase in subscription revenue. The company’s non‑GAAP operating income margin stood at 20%, underscoring the profitability of its platform and AI initiatives.

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