Florida Power & Light Company (FPL) reported 2024 as its best year ever for overall system reliability, according to key industry metrics. This achievement includes the company's lowest average number of minutes an FPL customer experienced an outage, surpassing its previous record set in 2023.
FPL's reliability has consistently ranked in the top 10% nationally, while its customer bills have remained well below the national average for over a decade. The company attributes this success to ongoing investments in infrastructure and technology, including grid hardening, undergrounding power lines, and smart grid technology.
These strategic investments enable FPL to avoid power outages and restore service faster when disruptions occur. FPL is now nearly 60% more reliable than the average utility, demonstrating the effectiveness of its proactive approach despite Florida's severe weather challenges.
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