NAPCO Unveils New MVP Ecosystem Products at ISC East 2025

NSSC
November 17, 2025

NAPCO will showcase a new suite of products at ISC East 2025, scheduled for November 18‑20, 2025, at booth 903. The launch includes updates to its StarLink communications platform, the slimline XK5 keypad, and a 2R touchscreen for Gemini system upgrades, all of which are part of the company’s unified MVP ecosystem.

The product rollout signals NAPCO’s continued focus on expanding recurring revenue. The company has been shifting toward high‑margin recurring service revenue, with recurring communication revenue approaching $100 million annually. The new offerings are expected to drive additional recurring revenue and strengthen dealer relationships by converting one‑time equipment sales into ongoing service contracts.

The announcement follows NAPCO’s Q4 2025 results, which showed a 1% year‑over‑year increase in net sales and a 10% rise in recurring service revenue. Gross margins remained high at 91%, reflecting the company’s pricing power in its high‑margin service segment. Equipment revenue, however, fell 4% for the full year due to distributor destocking and the timing of larger projects, a headwind that the company expects to rebound in fiscal 2026.

CEO Richard Soloway said the new product suite would reinforce the company’s ecosystem strategy and help accelerate adoption of its recurring revenue model. He noted that while equipment revenue faced short‑term headwinds, the company anticipates a rebound as distributors normalize inventory levels and demand for integrated security solutions grows.

The ISC East event will provide NAPCO with a platform to demonstrate the integrated hardware, software, and cloud solutions to a broad audience of security professionals. By showcasing the MVP ecosystem, NAPCO aims to deepen dealer engagement and accelerate the transition to recurring revenue streams.

Overall, the product launch at ISC East represents a key operational milestone that aligns with NAPCO’s strategic shift toward recurring revenue and positions the company to capitalize on growing demand for integrated security solutions.

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