NW Natural announced that its Oregon customers with qualifying incomes can now receive bill discounts of up to 85% on their natural gas bills. This significant increase more than doubles the previous highest discount available, which was up to 40%. These enhanced discounts became effective on November 1, 2024.
Eligibility for the program is determined by household size and annual gross income, with discounts available for customers whose gross household incomes are at or below 60% of the area median income. The company stated that these discounts provide impactful, ongoing help for Oregon families facing rising costs.
This initiative is part of several resources NW Natural offers to help families manage payments and access free home energy improvements. The program underscores the company's commitment to affordability and community support, which can positively influence stakeholder relations.
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